IT support for local businesses, by someone you can ring.
Remote and on-site help for the computers, email, networks and security behind your business. Delivered through North Computers in Howden, for businesses in Howden, Goole, Snaith and Selby.
What it solves, and what you get.
Something breaks and nobody knows who to call
A slow computer, a printer that stops, email that will not send. You need one person who knows your setup and picks up the phone.
Email and Microsoft 365 are a worry
Mailboxes, passwords, shared inboxes and security settings are easy to get wrong and painful when they fail.
Nobody is looking after backups, updates and security
Without someone checking, updates get missed and backups quietly stop working until the day you need them.
You are buying equipment without independent advice
Choosing computers, networks and software is easier when the person advising you is not selling you the most expensive option.
- Remote supportFixing problems over a secure connection, usually the quickest way to get you working again.
- On-site visitsVisits to your premises in Howden, Goole, Snaith, Selby and nearby, for equipment, cabling, Wi-Fi and anything that needs hands on.
- Email and Microsoft 365Setup, mailboxes, migrations and day-to-day administration, including Microsoft 365 and hosted business email.
- Networks and Wi-FiTroubleshooting and setting up office networks, routers, switches, printers and shared storage.
- Backups and updatesChecking that backups run and can be restored, and that systems stay up to date.
- Security basicsAntivirus, multi-factor sign-in, password advice and clear steps for suspicious emails and scams.
- Repairs and upgradesHardware repairs, SSD upgrades and replacements, with honest advice on whether to repair or replace.
- Data recoveryHelp when files are lost or a drive fails. Recovery cannot be guaranteed, and I will tell you the odds first.
How it works, from the first call.
A typical order of work. Many problems are solved on the first call.
- 01
First call
Tell me what is wrong or what you want improved. Many problems can be sorted over the phone or remotely.
- 02
Quote
If it needs more than a quick fix, you receive a written price before any work starts.
- 03
Fix
Work is done remotely or on site, at a time that suits you, with what I did explained in plain English.
- 04
Follow-up
I check that it is working and note what is set up, so the next problem is quicker to solve.
How pricing works.
Quoted to the job
Remote support, on-site visits and projects are quoted before work starts, so you know the cost in advance.
Ask me for current rates. Monthly hosting and care plans for websites are on the hosting and support page.
- What sets the price
- Whether it can be fixed remotely, how many people and devices are involved, and whether parts or equipment are needed.
- Remote or on site
- Remote help is usually quickest. On-site visits are agreed in advance.
- Regular support
- If you would rather not ring each time, ask me about a regular arrangement. What is covered and the price are agreed in writing first.
- Equipment
- I give independent advice and can supply or source equipment, with the choice always yours.
Run by North Computers, in Howden.
North Digital is a trading name of North Computers (UK) Ltd. IT work is delivered by North Computers, run by Saul Todd: 19 years in IT support and repair, Microsoft certified, with extensive Apple repair experience. You deal with me directly, by phone, WhatsApp or the form below. Visit North Computers
Works well alongside.
Talk to me about IT support.
07890 745529Ring or message me, or send the form and I’ll get back to you. Message me on WhatsApp
- Mon to Fri9am to 7pm
- Saturday9am to 3pm
- Based inHowden, East Yorkshire
- I read your message and reply by phone or email, aiming to do so within one working day.
- If it helps, we arrange a short, free call so I understand the business and what you want to achieve.
- If it makes sense to go ahead, you receive a written scope and price. There is no obligation.