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● Hosting and support

Hosting, DNS and full setup, with support.

Website hosting, domain and DNS configuration, and the email and accounts behind them, set up properly and looked after by one person.

Scope

What it solves, and what you get.

Problems it solves
  • Nobody owns the whole picture

    Hosting with one supplier, the domain with another and email somewhere else means nobody can say what is wrong when something stops working.

  • DNS changes put the website or email at risk

    One wrong record can take a website or business email offline. Changes should be planned and checked, not guessed.

  • Updates and security get left

    Unmaintained software and overlooked hosting issues can cause security or reliability problems.

  • Small changes take too long

    Needing a new developer or a support ticket for a simple edit costs time and money.

What is included
  • Website hostingYour website hosted and managed by North Digital, so there is one place to go for it.
  • Domain and DNS configurationDNS records set up and checked for your website, email and other services, with changes planned and checked to reduce disruption to your website and email.
  • Business email setupEmail connected to your domain, including Microsoft 365 or your existing provider where you use one.
  • Full setupWebsite, domain, email and the supporting accounts set up properly from the start.
  • Updates and securityRoutine updates and security checks as part of the support you agree.
  • Changes on requestText, images and pages updated for you when you ask.
  • Full supportOne person to contact when something breaks or needs changing, with IT support for your equipment available through North Computers.
  • Clear recordsA written record of what is set up and where, so nothing depends on memory.
Investment

Plans and pricing, and what shapes them.

Guide price

£15, £35 or £60 per month

Three plans, rolling monthly with no long contract. Setting up DNS, email or accounts is a one-off fee, quoted before work starts.

These are guide figures to help you plan. Your exact price and what it includes are agreed in a written quote before any work starts. No VAT is added to these prices.

£15: Hosting
Hosting, SSL certificate, domain and DNS management, uptime monitoring and backups.
£35: Care
Everything in Hosting, plus up to 2 small content edits a month and email support with a reply within one working day.
£60: Care Plus
Everything in Care, plus up to 4 edits a month, email and Microsoft 365 support and a quarterly review.
Setup
A one-off fee where DNS, email or accounts need configuring, quoted before work starts. Larger changes are quoted separately.
Related work

The Whitecotes Residential Park and County Surfacing websites are hosted and managed by North Digital.

Process

How it runs, from first call.

  1. 01

    Review

    A free call to see what you have now: hosting, domain, DNS and email.

  2. 02

    Plan and quote

    A written plan and price, including anything that needs to change and when.

  3. 03

    Set up or move

    Changes made at a planned time, with the website and email checked afterwards.

  4. 04

    Support

    Updates and help as agreed in your quote.

How support works

Your domain

Your domain is held in your name, so you stay in control of it.

Planned changes

DNS and hosting changes are agreed with you first, and email records are checked before anything is switched.

Getting help

Ring, WhatsApp or send the form. Email support on the Care plans is answered within one working day. What each plan covers is set out in your written quote.

What I need from you

Access to your domain registrar and any existing hosting or email accounts, and a contact for decisions. I record everything that is set up and where.

Moving on

If we stop working together, you take your domain, content and settings with you.

Who it suits

A good fit, and when it is not.

Works well for

  • Owners who want one person looking after the website, domain and email
  • Businesses with hosting, DNS and email split across several suppliers
  • Anyone who wants updates and fixes handled for them

Probably not right for

  • Large systems that need round-the-clock monitoring and a formal service agreement
  • Projects that need a dedicated in-house IT team
  • Anyone looking only for the cheapest shared hosting
Questions

About hosting and support.

Can you look after a website you did not build?

Often, yes. I will review it with you and say plainly whether to keep it as it is, move it or rebuild it.

Will changing DNS affect my email?

It can if records are wrong, which is why changes are planned and email records are checked before and after. I will tell you what will change and when.

Do I own my domain?

Yes. Your domain is held in your name. If we stop working together, you take your domain, content and settings with you.

What does support include?

The Hosting plan covers hosting, SSL, domain and DNS, uptime monitoring and backups. Care and Care Plus add content edits and email support, and Care Plus adds Microsoft 365 support and a quarterly review. IT support for your equipment is available through North Computers.

Start here

Talk to me about hosting and support.

07890 745529

Ring or message me, or send the form and I’ll get back to you.

Your details are used only to answer your enquiry. See the privacy notice.

  • Mon to Fri9am to 7pm
  • Saturday9am to 3pm
  • Based inHowden, East Yorkshire